We are the Interchange Institute.

About us.

The work of understanding others and helping others understand us is our mission.

We design and deliver specialized cross-cultural training workshops, train and certify professionals in the field, conduct research on the process of intercultural transition and produce content to assist newcomers to the US and many other countries around the globe.

The Interchange Institute is a 501(c)(3) not-for-profit research organization established in 1997 by Dr. Anne P. Copeland. 

a word from our
founder.

Why I Started The Interchange Institute

In 1988 I moved from Boston to London with my two-year-old daughter and my accompanying spouse. At the time I was a full-time university professor. I was off to be the academic advisor for our study abroad program for a year while my husband wrote a book. It had promised to be a plum assignment but a series of interlinked problems made it a bit of a lemon. Happily, our short sojourn turned into a career-changing adventure for me, for when I came back, I found I wanted to do something different, something important with my intercultural experience.

I learned many things that year:

 
  • Living in a new culture is easier if you understand its values and history. I was stunned by how different the US and UK cultures were. But after all, 400 years of separate history is a lot of years of separate history. Still, I thought, if this cultural transition was so hard for me, how do people from much more different cultures possibly manage?
  • People from two cultures will work together more easily if both recognize the differences and try to learn from each other. All that year, I was scrambling to understand the cultural differences I was feeling. The most helpful exchanges came from British colleagues who were also interested in the ways our cultures had diverted.
  • You can do a much better job living in a new country if your spouse is happy. I had all sorts of problems to deal with in my job in London, but my husband was having a ball. He kept our house going. He took our daughter to every London park. And he was a valuable sounding board for me.

I founded The Interchange Institute in 1997, with the goal of using my psychological and research expertise to increase knowledge about intercultural transitions, and then turning that knowledge into practical products for real people. You’ll see the fruits of my London experience throughout our work – in our research on Intercultural Transition, in our materials about values and history for newcomers to the United States, and, perhaps most importantly, in our various attempts to educate both newcomers and hosts about the challenges this global world poses.

I have loved this work since I began it. News and political events since then have underscored its urgency. The work of smoothing intercultural transitions has never been so critical. The work of helping others understand us and of coming to understand others is our mission.

what we do.

01.

train
and certify

Through our Crossing Cultures with Competence (CCwC) Training for Trainers and Intercultural Training Expertise Certification (ITEC).

02.

Research and report

Our publications, training, consulting and writing are all based on the latest, cutting-edge research on intercultural transition and adjustment.

03.

we
are a community

Wether you participate in our free Culture Chat’s twice a month, are a member of The Interculturalist Circle or are CCwC/ITEC Alumni – you are part of our community.

Meet the Team

alt="Tasha Arnold Executive Director of The Interchange Institute"

Tasha Arnold

Executive director

Terri McGinnis

Director of Trainer Development

alt="Nick Dunn Community Curator for The Interchange Institute"

Nicholas Dunn

Community
Curator

peter arnold profile picture

Peter Arnold

Director of
Partnerships

Peggy Love Profile Picture

Peggy Love

Non exec
director

Zdenka Samson Profile Picture

Zdenka Samson

Research and content
specialist

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Winston

Chief Motivation
Officer