For organisations

Cultural expertise for organisations working across borders

Training, coaching and research that help your people sell, lead and collaborate across cultures.

Culture shapes how people buy, negotiate, lead and work together. Since 1997 we’ve helped businesses, international schools, universities, government and non-profits understand those differences and work with them, drawing on our own research into intercultural transition. Every programme is designed around your people and your goals.

Why organisations choose us

Research-led, tailored training

Programmes from the team that also trains and certifies intercultural trainers worldwide.

Organisations we've worked with

How we help

From entering a new market to leading teams spread across continents, we help people understand cultural difference and turn it into an advantage.

Entering new markets

Understand the cultural expectations of the customers, partners and markets you’re selling into, so your teams can build trust and win business.

Global and multi-site teams

Help colleagues in different offices and countries communicate, make decisions and collaborate across cultural difference, even if they never leave home.

Global leadership and mindset

Training for people in leadership roles, designed to help them navigate the challenges and opportunities of working in different cultural environments.

Relocating employees and families

Pre-departure, post-arrival and repatriation programmes for employees and their families moving to a new country, and for international newcomers.

International schools, students and scholars

Workshops for students, scholars and international school communities, including support for third culture kids, families and staff.

Professionals who support newcomers

Workshops for people who work directly with international newcomers, such as destination service providers, real estate agents, teachers and medical staff.

International travel

Prepare travellers to understand the cultural differences in the countries they visit, with practical tools for building relationships and communicating well.

Research and evaluation

Research partnerships and evaluation for organisations and schools, building on our published studies of intercultural transition.

Speakers and workshops

Engaging talks for conferences, staff events and leadership offsites, tailored to your audience.

Training that fits the way you work

Not a one-size-fits-all solution. We’ll recommend the right format for your people, budget and timeline.

1

In person or hybrid

We deliver in-person training around the globe through our network of in-country professionals. This can be combined with virtual learning modules to maximise ROI and learning effectiveness.

2

Virtual coaching and group learning

Tailored to the needs of the individual and organizational goals. Delivered on-line by professional trainers with flexible scheduling options.

3

Train your own trainers

Build in-house capability with a private Crossing Cultures with Competence cohort, so your own team can deliver our programmes using our licensed materials.

Shorter courses and modules for individuals and teams are being added. Ask us what’s available.

What participants say

“This was definitely the best cultural training I ever experienced for it was sophisticated, no clichés, and very intelligent. Just deluxe!!”

Doris Guenther

“This training was very relevant to my job in different areas. I can apply it immediately. What was most valuable was understanding the values behind the culture and how different countries use them. It helps me to understand if ‘problems’ may be cultural vs. individual, and to be more proactive in planning communications, outlining tasks, etc.”

Workshop participant

“I can’t tell you how much easier my life would have been in the last 10 months if I’d had this training when I first arrived rather than now.”

Relocating expat

Not sure what you need?

Book a short call and we’ll talk through your goals and suggest the right approach for your organisation.

Want to know more?

Tell us a little about your organisation and what you’re looking for, and we’ll get back to you.

Global Teams And Communication

In today’s world, it is not only people who move to a new country who need to understand cultural differences. Those who work on a daily basis with people from other cultures – even if they never leave home – need to understand how cultural values affect their own and others’ work practices, too. Companies with joint venture partners, schools and universities, medical facilities, city government systems, for example, all face daily challenges as they do business with people whose values and work practices are quite different from their own. 

  • What values do we bring to a staff meeting, a negotiation session or a classroom? 
  • Do others perceive us as we intend to be perceived? 
  • How are teleconferences and email affected by cultural differences? How does one distinguish between habits that are personal and those that are cultural? 
  • Each training workshop is custom-designed to address the organization’s most pressing questions and concerns.

Relocating Expatriate Employees And Their Families

We offer pre-departure and post-arrival cross-cultural and repatriation workshops for US and UK residents moving to a new country and for international newcomers to the US and UK. 

Every workshop is tailor-made to meet the individual needs of the trainees and their families. Family circumstances, special interests and needs, existing knowledge, and time availability are just some of the factors we take into consideration when creating an enriching and fully-integrated training program. Segments that focus on Doing Business in the new country, Spouses’ Considerations, and Children and Teens can be included.




International Students And Scholars

We offer a number of workshops for those who study in a new country, from high school exchange students, to university students and graduate and post-doctoral researchers and scholars. While facing many of the same issues all international sojourners face, those in an academic environment encounter unique challenges as well: student-professor/teacher relationships, academic integrity, communication style expectations. In collaboration with Cultural Crossways, we also offer a Training of Trainers workshop series for those in the high school exchange field.

 

 

 

 

Training For Those Who Support International Newcomers

We offer workshops for professionals who work directly with international newcomers – like real estate agents, destination service providers, teachers and medical personnel. These professionals are often the first host nationals a newcomer meets. They have a unique opportunity to interpret their culture in a helpful and insightful way. We give them the tools they need to do their jobs more effectively and improve the services they offer.