Train-the-trainer program

Crossing Cultures with Competence

Get trained and licensed as an intercultural trainer, with a clear route to ITEC certification.

For people who help others live and work across cultures: relocating employees and families, global teams, international schools and third culture kids. You leave with a complete ready-to-teach toolkit, a licence to use it, and your ITEC Associate assessment included in the fee.

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Next online cohort · Booking now

9 & 12–15 April 2027

Five live online sessions of two to three hours

$1,695 USD, incl. tax

  • ITEC Associate assessment included
  • Group discounts and payment options

Also booking: 1 & 4–7 October 2027. Save $100 when you register at least six weeks ahead.

See all dates, including in-person →

Since 1997

training interculturalists

600+

trainers in our alumni network

42

countries where our trainers work

What past trainees say

“After the first day of training, I called my boss and told her this was better than we ever could have hoped for.”

Sean Sutton
Cultural Competency Coordinator, Bromberg & Associates

“This was the best investment I have made in a very long time.”

Derval Chambers Petit
Life Coach and Trainer, Dublin

“Crossing Cultures with Competence is a fantastic course! The program was engaging, exciting, and opened up a world of new possibilities for me.”

Emily Henehan
Travel Program Specialist, Girl Scouts of the USA

Read more from our trainers →

What you walk away with

A ready-to-teach kit

Trainer guide, a trainee workbook you can copy without limit, background readings and 150+ slides.

A licence to deliver it

Use the CCwC materials with your own clients, plus a certificate of completion and digital badge.

A route to ITEC Associate

CCwC is the only route to ITEC Associate, and your assessment is included in the fee.

A global network

Join an alumni community of 600+ interculturalists sharing resources and opportunities.

Your path to ITEC Associate

ITEC is an independent, evidence-based certification. After the course you build an ePortfolio, and the ITEC Review Board assesses it.

1

Complete CCwC

CCwC is the only route to ITEC Associate. Completing it starts your certification.

2

Build your ePortfolio

Show evidence in all four domains: cultural concepts and competencies, training expertise, understanding and awareness of bias, and professional and ethics issues.

3

Submit for review

Reviews run quarterly. Submit when you’re ready; there’s no deadline to apply after the course.

Certification is awarded when every domain scores 3 or 4 on the ITEC rubric. If more evidence is needed, you can resubmit. Already experienced? Practitioners with a strong track record can apply directly for ITEC Professional or Senior Professional. Read the ITEC certification details

Not sure it's the right fit?

Book a short call and we’ll talk through your background and goals.

Book a discovery call

Programme details

If you are…

 
  • A trainer who wants to add cross-cultural skills to your toolbox
  • A human resources professional aiming to ease employees’ transitions to a new country and wanting to keep the training in-house
  • A mental health service provider wanting a new way to promote intercultural understanding
  • A language, life or professional coach looking for additional services to offer your clients
  • An interculturalist who could use a ready-to-go kit to deliver cultural orientations

  • An educator who works with international students and scholars and their families

    …then you’ll find Crossing Cultures with Competence the ideal program. You will learn how to train others to:

 
  • Understand the roots of the cultural differences in their host country, so they can work more productively
  • Recognize when they are experiencing culture shock and develop a plan to ease their own transition to a new country
  • Learn about their host country’s history, government, economics, demographics and educational and social issues, so they can communicate knowledgeably with host nationals
  • Look at their own cultural history and values so they can see how these affect their interactions with others

  • And much more

During the training, you will:

  • Learn the strategies and techniques you need to offer in-depth and culture-specific cross-cultural orientation
  • Add cultural skills to your knowledge base
  • Supplement your existing cross-cultural training program
  • Learn how to ease others’ transition to a new country
  • Take advantage of the opportunity to be trained in the cross-cultural field by one of our senior intercultural trainers

You will receive the following:

  • A complete kit of materials to offer cultural orientations and cross-cultural training ‘out of the box’
  • A detailed trainer guide to lead you through three modules — Host Country Overview, Culture and Communication, and Managing the Transition
  • A trainee workbook that you can duplicate in unlimited numbers for future orientations
  • Background readings on orientation topics
  • 150+ PowerPoint slides to supplement the orientation
  • In-depth and carefully researched host country material for the United States – a model you can adapt for other countries using our Host Country Overview Template
  • Supervised practice in the use of the materials
  • Instructions on how to design cross-cultural orientations for trainees with differing needs, cultural expectations, and learning styles
  • Access to an alumni network of over 600 interculturalists around the world who have taken the program
  • Access to Office Hours with our senior training team
  • A certificate of completion and a site license allowing you to use the materials in unlimited numbers in the future
  • Digital badge with unique ID for use on social media and website
  • Intercultural Training Expertise Certification (ITEC) Associate is included with the CCwC Program, additional submission requirements post training completion.

We offer the CCwC program via both in-person and online formats so you can choose which is better suited to you.

In-person – delivered over two days in a classroom setting at various locations around the world

Online – curated into manageable two or three-hour sessions, delivered over five days

Check out our events calendar to find the most suitable date and location for you

If all this sounds good to you, or if you have questions, please complete the contact form.

Once we both agree that this is a good match for you, we will guide you through the enrolment process.

CCwC program $1,695 USD, incl. tax

Optional ITEC Associate Certification INCLUDED in program fee.

Payment options are available.

If you register 6 weeks prior to the course starting you will receive a $100 Early bird discount. 

Discounts are available for two or more people from the same organization attending the training together.

NOTE: Please contact us to confirm registration deadlines.

Recognized by peers and industry

Since 1997, we have been training intercultural trainers, and our CCwC program, has garnered an international following and established a robust reputation as the preferred training for many professionals in the industry. Our success is further amplified by our partnerships with leading names in the relocation services sector, who consistently recognize the exceptional quality of our trainers.

Learn more about ITEC

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More from our trainers

This was the best investment I have made in a very long time. Anne is an excellent, open, knowledgeable and professional trainer who put together and delivered the best professional course I have ever done. I thoroughly enjoyed it and learned a wealth of knowledge and insights.
Derval Chambers PetitLife Coach and Trainer, Dublin
Crossing Cultures with Competence is a fantastic course! The program was engaging, exciting, and opened up a world of new possibilities for me in my current work and future career. The training techniques and curriculum materials that you walk away with are excellent; it would take any trainer hundreds of hours to develop and test these kinds of materials, and after the course you have them right in your hands and ready to be deployed in your own trainings. The course is great experience and a great value.
Emily HenehanTravel Program Specialist, Girl Scouts of the USA
After the first day of training, I called my boss and told her this was better than we ever could have hoped for.
Sean SuttonCultural Competency Coordinator, Bromberg & Associates
I participated in the Crossing Cultures with Competence online program and I think it is one of the best decisions I have made since starting a professional journey as an intercultural trainer. The content was relevant and delivered in a dynamic and professional manner. The discussions were productive and the material was comprehensive and appropriate. I am grateful for the knowledge shared and the fruitful interactions with trainers and classmates.
Micaela Flores-AraozFounder - MiCulture
Crossing Cultures with Competence was an inspiring, informative and comprehensive course. I was lucky to be able to participate in The Interchange Institute first online/zoom workshop. It was very well presented, excellent content, conducted in a relaxed, friendly atmosphere. Anne and her team were knowledgeable, enthusiastic and motivational. I loved the interaction with the trainers plus the other students, from whom I also learned a lot. The course has given me a lot of information, ideas, materials and confidence to move forward with my business incorporating cultural training. Most of all I am appreciative of the connections and friendships formed during the course with the trainers and students, they are an amazing resource.
Dee WalkerRelo Global
I thoroughly enjoyed the online train-the-trainer course "Crossing Cultures with Competence." The trainers were very knowledgeable and experienced both in the intercultural field and in delivering the workshop. Their presentations were interesting, interactive, relevant, and easy to follow. We received comprehensive materials such as forms, slides, and interactive games with instructions both for self-study and to use in our intercultural trainings. I am confident that my trainees will greatly benefit from all the excellent information and training materials from this course. I am looking forward to the level 2 train-the-trainer course and recommend the Interchange Institute's training classes to anyone looking to build or expand their competence in the intercultural field.
Susanne JasperA Pond Apart
I joined the first online version of the crossing cultures with competence training and this has been an accelerator in my professional journey as an intercultural trainer. I was really impressed by the quality and detail of the content shared and transmitted....Although it was an online format, I felt that the group really bonded and I’m looking forward to the professional collaborations that will arise from being a part of the Interchange Institute network.
Camille DeniauFounder of Mindful Moves
A big thank you to everyone at The Interchange Institute for organizing and conducting an excellent training program! As an anthropologist and long term expat, I have been interested in intercultural training and Crossing Cultures with Competence for some time. I jumped at the chance to attend online, and I was not disappointed! The sessions were well organized and effective, materials useful and well laid out and the interaction between the different trainers and students worked really well. The class was probably as interactive as one can get online, making full use of the technology available. Students were involved in discussions and problem solving, which I loved. The hands on materials included in the course are exactly what I was looking for, providing me with practical, easy to use tools as I move forward, planning my own workshops training international staff at a multinational company.
Tone Delin IndrelidFocal Point, Global Outpost Services, Outpost Stavanger

Want to know more? Please get in touch

Tell us a little about yourself and we’ll help you find the right cohort. Prefer to talk? Book a discovery call.